To remove a payment method from your Shell App wallet, follow these simple steps:
- Open the Shell App and log in to your account.
- Tap "More icon (• • •)" from the bottom menu.
- Select "Wallet".
- Locate the payment method you wish to remove.
- Tap "Delete" or "Remove", then confirm your selection.
💡 Note: If you experience any issues or the option to remove a payment method is not available, please contact the Shell App Support team for assistance:
- Chat: Our Virtual Assistant is available 24/7 to assist you. Simply click on the chat button at the lower right-hand corner of the Help Centre page to start a conversation.
- You may also fill our Shell Feedback Form.
- We are open Mondays through Fridays, from 8:00 AM – 5:00 PM Central excluding public holidays.
- In need of station location - Click our Station Locator to find the nearest Shell Station and the Services it offers!