You can earn and use Shell Fuel Rewards® savings on every fill‑up, and there is no limit to how much you can save per gallon. However, there are a few important details to keep in mind:
- Per‑transaction limit: Discounts apply to up to 20 gallons per fill‑up at participating Shell stations.
- Minimum price: Some stations may set a minimum price per gallon after discounts.
Example:
If you have $1.50/gal in Fuel Rewards® savings, you can save up to $30 on one fill‑up ($1.50 × 20 gallons).
If Your Savings Are Higher Than the Price of Fuel
When your Shell Fuel Rewards® savings are greater than the price per gallon, the remaining balance rolls over to your next fill‑up.
Example:
If fuel costs $3.50/gal and you have $4.00/gal in savings:
You’ll pay $0.00 per gallon on that fill‑up.
The extra $0.50/gal automatically carries over to your next fill‑up.
If you’d like to learn more or need assistance with your Shell Fuel Rewards® account, you can contact the Fuel Rewards® Helpdesk:
- Phone: 1‑888‑603‑0473
- Email: support@fuelrewards.com
- Available daily from 7:00 AM to 10:00 PM CT.
Temporary Advisory: Shell App & Shell® Fuel Rewards® Updates
Shell is enhancing its mobile experience by bringing Shell® Fuel Rewards® features into one convenient app. The Shell App will serve as the primary platform to view, earn, and redeem savings in one place.
Existing members should log into the Shell App using their current Shell® Fuel Rewards® credentials, and their rewards and balances will transfer automatically to the Shell App account.
Learn more about these updates by visiting the Shell App Migration FAQs.