Shell Fuel Rewards® members may redeem their rewards at a participating Shell station by using a Fuel Rewards® card, Alt ID, or a debit/credit card linked to Link & Save™.
At the pump, press "rewards" then swipe your Shell Fuel Rewards® card or enter your Alt ID. You may now swipe your debit or credit card and the discount will be applied to your transaction. For debit or credit card linked to Link & Save™, simply swipe your card and your discount will automatically be applied to your transaction.
For inside transactions, kindly inform the attendant that you would like to use your Shell Fuel Rewards® so they may assist you in applying the discount to the transaction.
To know the step by step process in redeeming at the pump, please watch the instructional video.
You can also redeem your discounts using your Shell App. Just make sure that your fuel rewards account is linked with your Shell Pay and Save account.
If you’d like to learn more or need assistance with your Shell Fuel Rewards® account, you can contact the Fuel Rewards® Helpdesk:
- Phone: 1‑888‑603‑0473
- Email: support@fuelrewards.com
- Available daily from 7:00 AM to 10:00 PM CT.
Temporary Advisory: Shell App & Shell® Fuel Rewards® Updates
Shell is enhancing its mobile experience by bringing Shell® Fuel Rewards® features into one convenient app. The Shell App will serve as the primary platform to view, earn, and redeem savings in one place.
Existing members should log into the Shell App using their current Shell® Fuel Rewards® credentials, and their rewards and balances will transfer automatically to the Shell App account.
Learn more about these updates by visiting the Shell App Migration FAQs.