A 4-digit PIN is an essential element for the proper functioning of your rewards. It adds an extra layer of security to your account and helps in personalizing your rewards experience. If you haven't set up your 4-digit PIN or need assistance in doing so, please don't hesitate to reach out to our Fuel Rewards® Help Desk:
Phone: 1-888-603-0473
Email: support@fuelrewards.com
Available daily from 7:00 AM to 10:00 PM CT.
Temporary Advisory: Shell App & Shell® Fuel Rewards® Updates
Shell is enhancing its mobile experience by bringing Shell® Fuel Rewards® features into one convenient app. The Shell App will serve as the primary platform to view, earn, and redeem savings in one place.
Existing members should log into the Shell App using their current Shell® Fuel Rewards® credentials, and their rewards and balances will transfer automatically to the Shell App account.
Learn more about these updates by visiting the Shell App Migration FAQs.