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Shell App

Shell App - Payments

  • What Should I Do If I’m Not Receiving the Verification Code When Adding a Card to My Shell App Account?
  • How to Purchase and Link a Shell eGift Card — Plus What to Do If You Don’t Receive a Confirmation Email
  • What Should I Do If I Encounter an Error While Paying for Fuel with the Shell App?
  • What Should I Do If I Encounter an Error While Linking a Payment Method in the Shell App?
  • How Do I Remove a Payment Method from My Shell App Wallet?
  • What are the types of payment and wallet accepted in the Shell App?
See all 8 articles

Shell App - Rewards

  • Can I Extend the Validity of My Shell Fuel Rewards® Savings?
  • Why Can’t I See My Rewards or Balance in the Shell App?
  • Why Isn’t My Fill-Up Counting Toward the 4-Fill-Up Tracker?
  • What are my Lifetime Savings and How do I redeem my discount via Shell App?
  • What Offers and Promotions Are Available When Using the Shell App?
  • How do I link my Shell Fuel Rewards® to the Shell App?
See all 9 articles

Shell App - In General

  • Shell App Sign-Up for Existing Fuel Rewards® Members
  • How can I update my phone number if I didn’t receive the 2FA code?
  • Why am I receiving an “Invalid Email or Password” error when logging in?
  • What does error code E000a mean when logging in?
  • How can I locate Shell stations that accept mobile payments via Shell App?
  • Can I use the Shell App without creating a Fuel Rewards® account?
See all 9 articles

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