Shell App does not support change of email address. If you no longer have access to the email address, we suggest for you to delete the account and create a new one. You could request a deletion directly from your Shell App. No worries as your fuel rewards will not be deleted.
For assistance, you may also contact us through the following:
Chat with us |
Click to chat with us or you may scan this QR code. We are open Mondays through Fridays, from 8:00 AM – 9:00 PM EST excluding public holidays. |
Web Form: | |
E-mail address: |
shellcustomercare@shell.com |
Phone Number: | 1-888-GO-SHELL |
Frequently Asked Questions | Visit our Help and Support page for our FAQs |
Station Locator |
Click here to find the nearest Shell station and the services it offers! |