Shell App does not support change of email address. If you no longer have access to the email address, we suggest for you to delete the account and create a new one. You could request a deletion directly from your Shell App. No worries as your fuel rewards will not be deleted.
For assistance, you may also contact us through the following:
|1-888-467-4355 Option 8
|Click here to find the nearest Shell station and the services it offers!
|Frequently Asked Questions
|Visit our Help and Support page for our FAQs
|Chat with us
We are open Mondays through Fridays, from 8:00 AM – 9:00 PM EST excluding public holidays.