Shell Fuel Rewards® members (Platinum, Gold or Silver) can now redeem their savings on up to 35 gallons per fill up when just redeeming their tier status. However, if the redemption is stacked with any other Shell Fuel Rewards® offers, the maximum redemption limit is 20gallons.
Scenario: If a Shell Fuel Rewards® member has additional rewards (e.g. from Dining or from an email offer) in their account balance, they will be prompted to choose “Yes” to redeem all their rewards up to 20 gallons, or “No” to redeem only Platinum, Gold or Silver Status rewards up to 35 gallons.
- Shell Fuel Rewards® members who redeem ONLY their Platinum, Gold or Silver Status rewards (10¢, 5¢ or 3¢) on a fuel purchase can redeem their savings up to 35 gallons.
- If the Shell Fuel Rewards® member chooses to redeem any rewards in addition to their Platinum, Gold or Silver Status rewards, the fuel savings will be limited to 20 gallons.
If you’d like to learn more or need assistance with your Shell Fuel Rewards® account, you can contact the Fuel Rewards® Helpdesk:
- Phone: 1‑888‑603‑0473
- Email: support@fuelrewards.com
- Available daily from 7:00 AM to 10:00 PM CT.