If you would like to stop receiving all SMS e-Receipts, you can easily unsubscribe by sending “STOP” to 26459. This will opt you out of the service, and you should no longer receive e-Receipts.
Shell offers customers the option to receive e-Receipts via SMS. This service is tied to the phone number entered at the pump, not to the payment method. Therefore, receiving an e-Receipt doesn’t mean your financial information is at risk. It likely means your phone number was entered by mistake.
When you enter your phone number on the dispenser screen at participating Shell stations, you give consent to receive digital receipts via text message for each transaction made with the same payment method. The frequency of these messages will vary as they are tied to your transactions.
If you continue to receive e-Receipts after unsubscribing, or if you have any concerns, please contact our Shell Solution Center via Shell Feedback Form, Live Chat by clicking the red ‘Help’ button at the lower right corner of this page.