Shell Performance Elite World® Mastercard
To learn more about the Shell Branded Credit Card, please visit Shell Credit Cards | Shell USA, Inc.
For assistance with the Shell Credit Card, please contact Imprint Customer Support at 1-888-427-0544. Representatives are available 7 days a week, from 9:00 AM to 10:00 PM (ET) and will be happy to help address your questions or concerns.
For additional assistance, customers may email SOPUS-Consumer-Card-Support@shell.com
Advisory: We recognize that some customers are encountering longer wait times following the transition to our new credit card program. As customers continue to activate and engage with their new accounts, overall contact volumes have increased. We are working closely with our issuer partner to enhance support capacity and improve access to assistance. Our focus remains on delivering a seamless experience, and we appreciate our customers’ continued patience as we support them through this transition.