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Have concerns about Shell Gift Card?

  • Updated

I need to purchase a Shell Gift card in bulk, how should I proceed?

 Need a Shell Gift Card? Get yours now online at Shell Gift Card or contact our Shell Gift Card team through the following:

  • 888-467-4355 Option 1 then, Option 3
  • 888-743-5504 (Consumer and Corp Purchasing)
  • 888-743-5505 (Retailers)

I tried using my newly purchased Shell Gift Card at the station, but it declined and shows that it has insufficient/Zero balance.

You may contact our Shell Gift Card team directly at 1-800-300-8113 or using the number at the back of your card.

I need to activate my Shell Gift Card.

To activate your Shell Gift Card, please contact our Shell Gift Card team at 1-800-300-8113.

I want to file a dispute.

Have an issue with your Shell Gift Card balance or need to report a fraudulent charge in your Shell Gift Card? Please feel free to contact our Shell Gift Card team at 1-800-538-6451.

 

If your Shell gift card has been fraudulently used, please create a service case at

www.shellgccustomercare.com 

 

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For all queries related to Shell:

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Get phone number 1-888-GO SHELL (1-888-467-4355) option 8

The Shell Service Center is closed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.