Have questions and/or concerns? Get in touch with a member of our team today!
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For Immediate Assistance and Fastest Service: |
Live Chat: Use our Help service for quick support! We are open Mondays through Fridays, from 8:00 AM – 9:00 PM EST excluding public holidays. |
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For any Inquiries or Feedback: |
Feedback Form: We value your input! Please use our Shell US Feedback Form so that we can best direct your inquiry or feedback. |
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To Find a Station: |
Use our Station Locator to find the nearest Shell station. |
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For Less Urgent Items: |
Phone: Call 888-GO-SHELL Monday to Friday: 7am-8pm Central Time CT. |
| Shell Lubricants | Shell New Fuels | ||
| Phone | 1-877-536-6324 | Phone | 1-833-743-5543 |
| consumerorders-us@shell.com | Hydrogen-DriverSupport@shell.com | ||
| Shell EV Community Feedback | Shell Aviation | ||
| Phone | 1-888-467-4355 Option 8 | Phone |
1-877-304-0628 |
| shellcustomercare@shell.com | |||
| Shell Recharge Station | Shell Chemicals | ||
| Phone | 1-855-900-758 | Phone |
1-855-697-4355 |
| stationsupport@shellrecharge.com | |||
| Shell Energy | Shell Real Estate | ||
| Phone | 1-833-743-5546 | Phone |
855-884-4706 |
| HappytoHelp@ShellEnergy.com | |||
| Shell Promotional Rebate | US Shareholder & Royalties Services | ||
| Phone | 1-866-707-6737 | Shareholder Services |
1-888-737-2377 |
| shellrebatecenter@calltsc.com | Shell U.S. Royalties |
1-281-544-2600 |
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