Have questions and/or concerns? Get in touch with a member of our team today!
For Immediate Assistance and Fastest Service: |
Live Chat: Use our Help service for quick support! We are open Mondays through Fridays, from 8:00 AM – 9:00 PM EST excluding public holidays. |
For any Inquiries or Feedback: |
Feedback Form: We value your input! Please use our Shell US Feedback Form so that we can best direct your inquiry or feedback. |
To Find a Station: |
Use our Station Locator to find the nearest Shell station. |
For Less Urgent Items: |
Phone: Call 888-GO-SHELL Monday to Friday: 7am-8pm Central Time CT. |
Shell Recharge | Shell New Fuels / CNG | ||
Phone |
1-855-900-7584 We are open 24 hours a day, seven days a week (24/7) |
Phone | 1-833-743-5543 |
consumerorders-us@shell.com | |||
Shell EV Community Feedback | Shell Aviation | ||
Phone | 1-888-Go-Shell | Phone | 1-877-304-0628 |
shellcustomercare@shell.com | |||
Shell Energy | Shell Chemicals | ||
Phone | 1-833-743-5546 | Phone |
1-855-697-4355 |
HappytoHelp@ShellEnergy.com | |||
Shell Real Estate | Shell Promotional Rebate | ||
Phone |
855-884-4706 |
Phone | 1-866-707-6737 |
shellrebatecenter@calltsc.com | |||
US Shareholders & Royalties Services | |
Shareholder Services |
1-888-737-2377 |
Shell U.S. Royalties |
1-281-544-2600 |