If you have registered your Shell Credit Card account online, please refer to the following the steps for online payment:
- Sign in to your Shell Credit Card account by visiting the Shell Citibank website.
- If this is your first time to make a payment online, please prepare the information of the account from where you will make payment.
- If you already added your payment account, please proceed to select your desired account to complete paying your bill.
For Shell Personal, Shell Drive for Five and Shell | Fuel Rewards® credit card concerns, please call the Shell Credit Services Customer Service help desk at 1-800-331-3703.
For Shell Platinum Select MasterCard and Shell | Fuel Rewards® MasterCard credit card concerns, please call the Shell MasterCard Credit Services Customer Service help desk at 1-866-743-5562.