If you are encountering issues regarding your Shell gift card, please call the Shell Gift Card Help Desk at 1-800-300-8113.
If your Shell gift card has been fraudulently used, please call the Shell Gift Card Disputes Help Desk at 1-800-538-6451 in order for our representatives to provide the required documents to file a claim.
For more information about the Shell gift card such as reloading and purchasing cards, please visit the Shell Gift Card website.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday:o 8:00 AM – 9:00 PM EST excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell:
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