If you are encountering issues regarding your Shell gift card, please call the Shell Gift Card Help Desk at 1-800-300-8113.
If your Shell gift card has been fraudulently used, please call the Shell Gift Card Disputes Help Desk at 1-800-538-6451 in order for our representatives to provide the required documents to file a claim.
For more information about the Shell gift card such as reloading and purchasing cards, please visit the Shell Gift Card website.