To log in to your Shell Branded Credit Card account online,
- Go to the Shell Citibank website.
- Enter your registered user ID and password.
- Once you have entered the details, click the "Sign On" button.
- If you forgot your user ID, please click the "Retrieve User ID" button.
- If you forgot your password, please click the "Reset Password" button.
- Once successfully logged in, you may start enjoying all the benefits of your online account.
For Shell Personal, Shell Drive for Five and Shell | Fuel Rewards® credit card concerns, please call the Shell Credit Services Customer Service help desk at 1-800-331-3703.
For Shell Platinum Select MasterCard and Shell | Fuel Rewards® MasterCard credit card concerns, please call the Shell MasterCard Credit Services Customer Service help desk at 1-866-743-5562.