You can purchase fuel and or/snacks inside the convenience store using your Shell app.
To make a payment inside a Convenience store, open your Shell app and follow these steps:
Step 1: Tap "Pay" button and click on “Pay inside” on the payment screen.
Step 2: Confirm payment and authorize payment details. The type of payment authorization required depends on the payment method that is used.
Step 3: Your Shell app will generate a QR code. Please hold QR code up to the 2D scanner at the cashier inside the convenience store. Once transaction has been authorized, you may start fueling at the pump.
Step 4: After you are done fueling, a digital receipt will be available in the Shell app.
Note: Shell Pay & Save is not an NFC-based payment technology. It does not work the same as Apple Pay, Google Pay, and/or Samsung Pay, which use NFC to process payment via the pin pad on the counter.
If you’re encountering issues with inside payments with the Shell App, kindly contact our Customer Service Help desk.
|Phone Number:||1-888-467-4355 Option 8|