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How do I change my Shell Branded Credit Card 's contact information online?

  • Updated

To change your personal information  of your Shell Branded Credit Card account online, refer to the following steps:

  1. Sign in to your Shell Branded Credit Card account by visiting the Shell Branded Credit Card website.
  2. Log in to your Shell Card account by visiting this link. 
  3. Input your User ID and Password.
  4. Once successfully logged in, find the contact information underneath your "Card Profile".
  5. Choose "Edit" and  update your contact information.

If you have other questions regarding your Shell Branded Credit Card online account, please click the "Get Help" button on the bottom right corner of the Shell Citibank website.

Otherwise,  you can speak with our Customer Service Specialist, through the following:

  • For Shell Card, Shell Drive For Five Card, or Shell | Fuel Rewards® Card, you may contact 1-800-331-3703.

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  • For Shell Platinum Select MasterCard or Shell | Fuel Rewards® MasterCard, you may contact 1-866-743-5562.

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