You can reach Shell Customer Care team through the following channels:
- Phone: +1-888-467-4355 (Monday to Friday: 7 AM - 8 PM Central Time excluding public holidays)
- Email: ShellCustomerCare@SHELL.com
- Webform: Shell Service Station Feedback
If you have any questions about Shell App, Shell Station experience, Fuel Rewards and all other Shell information you could take a look at our Help and Support FAQ section for answers. If you can’t find the answer to your question, just click the red "Help" button at the bottom right corner of the screen to launch Live Chat.