Your feedback is important to us to help us improve. We pride ourselves on friendly customer service, and ensure to do better every time.
You can submit your feedback or complaint using one of the following communication channels:
1. Speak with the station owner or manager to express your recent experience at their location.
2. Use our web form by accessing Shell Service Station Feedback.
3. You can speak with one of our specialists from Shell Customer Care by calling 1-888-467-4355, please have the station address ready when you call. We operate from Monday to Friday: 7 AM - 8 PM Central Time excluding public holidays.