If you are an existing member and have questions on your Shell MasterCard Credit Card, you may contact 1-866-743-5562 from 8am to 8pm EST. If you are planning to apply for a new Shell Card, please call 1-877-697-4355. For online account management and bill payment, you may visit our website shell.accountonline.com
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell:
Monday to Friday: 7am-8pm Central Time CT.