Financial institutions may place a hold on your funds to ensure payment will be made for the purchase, which is a standard banking practice.
The length of the hold depends on the financial institution.
Please contact the number at the back of your card for more specific information about the hold.
Debit or Credit Card hold on funds concern? Please be aware that your financial institution may place a hold on your account that may exceed the purchase amount.
Shell is not responsible for placing or removing debit or credit holds. Please contact your financial institution if you would like more information.